This 'God-Tier' 4.7-Star A&W flopped... because of an ice cream machine?
qponx
2026-03-06
This A&W boasts a stellar 4.7-star rating, but is it as perfect as it seems? The review highlights its amazing fried chicken, iconic Root Beer, and spacious ambiance that's perfect for hanging out. However, it also uncovers surprising flaws, from a broken ice cream machine ruining desserts to other operational quirks. Get the full scoop on why this popular spot is a mixed bag and learn the tips you need to know before you go.
Friends, who gets it?! I went to this A&W at Mall Boemi Kedaton in Lampung specifically to try the new Cendol Sundae, but they brought me a chocolate-flavored one... I was like, Anjay! 🤯 It has over 960 reviews and a high score of 4.7 on Google, how could they make this kind of mistake?
The Pros and Cons Are Equally Obvious
To be honest, the ambiance of this place is really nice, more spacious and bright than any other A&W I've been to[1]. The AC is blasting, the lighting is good, and it's perfect for coming with friends to Nongkrong for an afternoon. No one will rush you to leave. Sitting down improved my mood a lot, so I quickly ordered their two unshakable signature items.
Thankfully, the quality of the fried chicken[2] is still on point. The skin is crispy, the juices are locked in tight inside, it's not greasy at all, and the taste is very consistent. Mantap! 👍 And then there's its soul—the Root Beer[3]. You have to get the large size; that fizziness and refreshing taste are just different from other fast-food places. The drink portions are super generous[4], but I feel like the size of the chicken they give you is a bit random sometimes. Depends on your luck that day, haha.
Okay, Let Me Be Real With You
Even though the fried chicken passed the test, I have to vent about the downsides. That Cendol Sundae that confused me, I later found out the vanilla ice cream machine was broken[5], so they just made do with chocolate ice cream. How could that taste right?! The beef patty also felt a bit dry[6]. And the funniest part is, after I finished eating, I realized there were no trash cans in the restaurant. I wanted to clean up after myself but there was nowhere to throw the trash[7].
Key Points! Your Guide to Avoiding Pitfalls 📝
Overall, it's an OK place to rest your feet in the mall or for a small get-together with friends and family[8], especially since the prices are affordable and the fried chicken is delicious. But if you want the perfect experience, you might need a bit of luck. ✨
- Confirm before you order! If you want to get an RB Float or a sundae, be sure to ask first, "Mas/Mbak, mesin es krim vanila nya aman?" (Bro/Sis, is the vanilla ice cream machine working?), so you don't make the same mistake I did.
- Sauces might cost extra! When I ordered fries, the server recommended a spicy mayo. I thought it was free, but when I paid the bill, I found out it was an extra 4k[9]. It's not much, but it kind of ruined the mood.
- The service is pretty good. Even though the equipment sucks, the staff were all very friendly and the food came out fast[10]. Gotta give them props for that.
- A&W fried chicken is a win: super crispy skin, juicy meat. A reliable choice that never disappoints [1].
- Get the large Root Beer! It's super fizzy and refreshing, cutting through the grease. Unlike any other fast-food drink [2].
- The Mall Boemi Kedaton A&W is spacious and bright. Great A/C and light make it perfect for an afternoon Nongkrong with friends [3].
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