Perfect Ice Cream, Risky Service? I scouted this viral Jakarta spot for you.
qponx
2026-01-25
Thinking about hitting up viral Jakarta ice cream spot, Cold Moo? This review explores its spacious Menteng branch, famous for delicious, made-to-order swirls like the refreshing "Special K." While the ice cream gets rave reviews for its generous portions and great taste, the article also gives a candid warning about the notoriously hit-or-miss service. Get the full scoop on whether the tasty treats are worth the gamble, complete with practical tips for your visit to this trendy dessert shop.
With this hellish Jakarta weather, if you don't get something cold, you'll really melt on the spot🫠. I'd heard about Cold Moo for a while, especially this Menteng branch, which is said to be super spacious and super Chill. But before coming, I also scrolled past a lot of complaints saying the staff's faces look like you owe them millions… Anjay, with a mood that was half-anticipation and half-ready for a fight, I still went for it.
The Ice Cream is True Love, No Doubt About It
As soon as I walked in, I was genuinely surprised. This Menteng shop is much bigger than the branches in PIK or Darmawangsa. It's not one of those cramped little spots; the whole space is designed to be modern, clean, and bright. It's really comfortable to sit down and Nongkrong for a bit.[1] They serve that made-to-order swirl ice cream, and watching the staff throw all the toppings and the ice cream base into the machine to mix is quite therapeutic.
I ordered the Special K[2], and I strongly recommend it for people who aren't big on sweets! It's made with frozen strawberries and cornflakes. The first bite is refreshingly sweet and sour, not cloying at all, and the crispy texture of the cornflakes is the perfect finishing touch. Another signature, Berry O[3], is also good. Strawberries mixed with Oreos—a classic combo that can't go wrong. And the portion size is super generous. Finishing one cup by yourself will leave you a bit stuffed, Mantap![4]
Alright, Time for Some Real Talk…
Now that the praise is over, let's get to the main point. As for the service, it's really a game of chance. The person I got this time was okay; the guy was expressionless but worked quickly. But I saw with my own eyes that the table next to me just asked a couple more questions about the menu, and the staff member looked totally impatient and even snickered…[5] It really all depends on your luck. I suggest everyone just stay calm; we're here for the ice cream, not to be judged by their expressions.
As for the price, it's about 40,000 IDR per cup[6]. In the world of Jakarta's trendy dessert shops, it's not cheap, but considering the taste and location, I think it's still OK.
A Guide to Avoid Pitfalls, You're Welcome
- Parking: There aren't many parking spots out front, but they're free! If it's full, you can just park across the street at the Wisma Mandiri building.[7]
- Ordering: The flavors are generally on the sweeter side. If you're like me and don't have a major sweet tooth, I suggest sharing one cup between two people, or just ordering a more sour flavor like Special K.[8]
- Timing: It gets crowded during the afternoon peak, so seating can be tight, and the shop can get a bit hot. If you're going, try to go early or a bit later.[9]
- Bonus Tip: They're quite creative and often do collaborations with other brands. They've had a limited-edition flavor with Kånken before[10], so you might find a new surprise every time you visit.
- Heard staff are notoriously grumpy, but I went anyway, ready to argue. How 'mysterious' is the service?[1]
- Special K ice cream: a must for sweet-averse people! Frozen strawberries + cornflakes = refreshingly tart, never cloying, with a killer crunch![2]
- Menteng branch is super spacious & Chill! Modern, bright design, no cramped corners. Perfect for a comfy Nongkrong![3]
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