4.9 stars on Google, but the service is trash. Who's faking the reviews?
qponx
2026-03-06
Don't be fooled by the near-perfect Google rating! This Lampung cafe may be an Instagrammer's dream with its stunning aesthetics, but the reality can be a nightmare. This review exposes the truth behind the hype, detailing disastrously slow service, rude staff, overly salty food, and questionable hygiene. While the photos look great, the actual experience is a complete letdown. Read on to see if the beautiful decor is worth the "hell-level" service before you decide to visit.
Girls, honestly, when I saw the 1200+ reviews and 4.9 high score on Google, I almost believed it…[1] I was thinking, to have such a Chill place in Lampung, I had to go Nongkrong there!
The result? Heh, this experience was a complete disaster from start to finish. The atmosphere is definitely the kind where any random shot is Instagram-worthy, the aesthetics are on point[2], and both the indoor and outdoor areas are quite comfortable. The photos turn out really well. But from the moment I ordered, I felt something was off.
A Play-by-Play of the Terrible Experience
After ordering, it was a long... long... wait. It felt like a century had passed. The table next to me, who arrived later, had already gotten their food, but mine was nowhere in sight. When I followed up on the order, the waiter looked completely lost, as if the order never existed[3]. Anjay!
The fried rice (Nasi Goreng) that finally arrived after what felt like an eternity was so salty I suspected the chef had knocked over the salt shaker[4], a real-life version of what Indonesian netizens complain about as "asin bgt". My friend's drink had a pathetic amount of ice, which on a hot day like this in Lampung, was a total letdown.
What's even crazier is that the utensils I got still had unwashed residue on them, and the bowl even had a chip on the rim…[5] This… Mantap, it was just one "surprise" after another.
A Real Rant, I Have to Get This Off My Chest
To be fair, a lot of thought went into the environmental design. But even the best atmosphere can't make up for this "hell-level" service! Especially some of the waitresses and the cashier, who had a sour face the whole time, with zero patience, acting like I owed them a million bucks[6]. Ordering felt like begging, and paying the bill felt like being judged. The experience was truly ngeselin pake banget (annoying as hell)!
And when you pay, make sure to check the bill carefully! The prices on the menu might not match what you end up paying, so don't get ripped off[7].
✍️ My Sincere Guide to Avoiding This Trap
So, is this place worth visiting? If you're only going to take a few nice photos and you have infinite patience and a strong heart, then you can give it a try. For everyone else, I'd advise you to think twice!
If you absolutely must go, please take this survival guide with you:
- Mental Prep: Before you go, chant to yourself three times, "I am going there for spiritual cultivation". Don't expect to feel "at home"; the server's face might be more bitter than your coffee[8].
- Time Management: Whatever you do, don't go when you're hungry! The serving speed is a mystery; waiting an hour is standard procedure[9].
- Hygiene Check: When you get your utensils, wipe them with a tissue first, and don't be too surprised if you find "extra ingredients" (like a strand of hair) in your food[10].
- Bill Check: When paying, check every item with your eyes wide open and watch out for "price assassins" (hidden charges).
- Special Reminder: A heads-up for Muslim sisters, some reviews mention that the Muslim headscarves in the prayer room have an odd smell, so it's best to bring your own[11].
- 4.9 stars? A lie. Great vibe, awful service[1]. Staff are rude, acting like you owe them millions[2].
- Painfully salty fried rice, dirty utensils, and drinks with no ice. The vibe is so surreal you'll wonder if you're on the wrong set[3][4].
- Still going? Brace yourself. Servers are more bitter than your coffee[5], and a 1-hour wait is standard[6].
Similar Articles
This 'God-Tier' 4.7-Star A&W flopped... because of an ice cream machine?
This A&W boasts a stellar 4.7-star rating, but is it as perfect as it seems? The review highlights its amazing fried chicken, iconic Root Beer, and spacious ambiance that's perfect for hanging out. However, it also uncovers surprising flaws, from a broken ice cream machine ruining desserts to other operational quirks. Get the full scoop on why this popular spot is a mixed bag and learn the tips you need to know before you go.
Vibe: 10/10, Service: Sucks. I'm so done with this viral Lampung spot
Is the viral House of Gelati in Lampung worth the hype? This spot boasts a stunning, Instagram-worthy design and a massive backyard lawn perfect for families. However, the beautiful vibe is contrasted by notoriously bad service and painfully long queues. While the signature gelato may underwhelm, the lasagna and pan-fried chicken are unexpected hits. Get the full scoop on what to order and whether the great photo ops are worth the frustrating experience before you decide to go.
A legendary bakery only Lampung `Lokal`s know—just one molten cheese and I was completely hooked.
Get hooked on Swendis Bakery, an unassuming local favorite in Lampung! This hidden gem is famous for its legendary Molten Cheese Bread, a soft bun packed with a warm, savory cheese filling that oozes out with every bite. Beyond this must-try signature, the bakery also offers home-style pizza and affordable cartoon character birthday cakes. This guide tells you what's absolutely worth ordering and what you might want to skip on your visit to this carb lover's paradise.
Who Said All Satay Tastes the Same? The Sauce is the Soul at This 50-Year-Old Lampung Shop
Think all satay is the same? Let Sate Padang Sidi in Lampung prove you wrong. This 50-year-old legendary spot serves up mind-blowingly tender beef satay with generous, oversized portions. The true soul of the dish is its unique yellow sauce—rich with spices yet surprisingly refreshing and not greasy. Enjoy this local favorite in a clean and spacious setting. It's a foodie landmark worth the trip for an unforgettable satay experience.