Don't Just Trust the Google Score! This Viral Makassar Oxtail Soup Has as Many Pitfalls as Highlights.
qponx
2026-03-06
Craving authentic Makassar oxtail soup? This review explores Chop Buntut Makassar, a spot with glowing online scores but a mixed reality. While the signature oxtail soup (Sop Buntut) and fried rice are praised as phenomenal, the article gives a serious heads-up about the pitfalls. Be prepared for disastrously slow service, an uncomfortable ambiance, and potential hygiene issues. This piece weighs the incredible flavor against the frustrating experience, helping you decide if it's truly worth a visit.
Girls, let's just say, from now on when you're restaurant hunting in Indonesia, you can really only trust high scores like a 4.8 on Google halfway…
This time in Makassar, I was originally looking for some authentic Indonesian food to Nongkrong for a bit, and I was immediately drawn to this chain brand, Chop Buntut Makassar. The reviews were absolutely glowing, but my feelings after eating there... how should I put it? I have mixed feelings and just have to get this off my chest.
The flavor is truly Mantap, but as for the rest…
Let's start with the good stuff, otherwise I'll sound too harsh. Their food is honestly faultless, especially the signature oxtail soup (Sop Buntut)[1]. The broth is so rich and savory it'll blow you away, and the oxtail is stewed until it's fall-off-the-bone tender and melts in your mouth. It warms you up completely after you drink it. The portion size is also huge; one serving of soup was more than enough for the two of us to share[2]. Big plus for that!
Besides the oxtail soup, their green chili fried rice (Nasi Goreng Cabe Hijau)[3] also really impressed me. It had that amazing wok-fried aroma, the spice level was just right, and pairing it with the soup is the peak of carb-bomb happiness. My friend's collagen chicken soup (Chicken Collagen Soup)[4] was also pretty good, I heard, packed with ingredients.
The ambiance is in a mall, and it's reasonably clean. But here come the complaints: the space isn't large, and some seats can feel a bit hot[5]. The AC doesn't seem to be working very well.
Anjay! For this service and hygiene, I'm speechless
Alright, enough with the praise, it's time for me to start ranting. No matter how good the food is, it can't make up for this terrible experience!
First off, the service was a complete disaster. You wave for ages and the waiters act like you're invisible, they let you sit at a table without even wiping it clean, and they even brought us the wrong dish[6]. They had a cold expression the whole time; I seriously wondered if I owed them money…
Secondly, the food comes out incredibly slowly[7]. If you go there starving, be prepared to wait so long you start questioning your life choices.
The most outrageous thing of all, and this is something I have to warn everyone about: the hygiene issue! I didn't encounter it this time, but a follower sent me a DM saying they found a fly in their food at this place before[8]! OMG, lost your appetite instantly, right?! Although the prices aren't the most expensive for a mall, with a dish costing about 30k to 80k Indonesian Rupiah[9], with this service and hygiene risk, the value for money is highly questionable.
A [No-Impulse Guide] for My Followers
So, is this place actually worth visiting? My advice is:
If you're really craving it, here are a few practical tips:
- If you're a seasoned fan of Indonesian cuisine, you're obsessed with that rich oxtail soup, and have a very high tolerance for poor service and ambiance, then you can go just to try the food.
- If you're all about the experience and want a comfortable meal, then I'd advise you to think twice. Don't let the terrible service ruin your good mood.
- 1. Don't order the wrong thing: Stick to the Sop Buntut and Nasi Goreng; you basically can't go wrong with these two.
- 2. Keep your expectations in check: Don't expect anything from the service, just treat it like you're eating at a fast-food joint.
- 3. Takeout is your best friend: They're on GrabFood[10]. For those of you who are craving it but don't want to deal with the hassle, just order delivery to your hotel. Isn't it better to Chill and eat at home?
- 4. Look out for deals: They occasionally have opening discounts or set menu promotions. You can pay with e-wallets like OVO, and every little bit you can save helps[11].
- The oxtail soup's broth is crazy rich, with fall-off-the-bone meat that melts in your mouth. Comforting and great for sharing [1][2].
- Smoky green chili fried rice with a perfect spicy kick. Pair with the soup for ultimate carb-bomb bliss [3]. A must for spice fans!
- A fan warned us someone found a fly here [4]! An adventurous eat or a hard pass? You decide.
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