Perfect 5.0 on Google? Is this Medan hotpot spot *really* flawless?
qponx
2026-03-06
A new Medan hotpot spot boasts a perfect 5.0 Google rating, but is it truly flawless? This review dives deep, praising its incredible Chicken Collagen Soup and grand ambiance suitable for gatherings. However, it also uncovers some letdowns, from a disappointing mala broth to steep prices and sneaky hidden fees for an extra cup. Get the full scoop and crucial tips to see if this hyped-up restaurant is actually worth the visit and the high cost.
The hype for this new hot pot place in Medan is real! It has over 1100+ reviews on Google, all with a perfect 5.0 score[1], which is practically a myth. I went over with an "I bet I can find something to complain about" attitude, and well... hehe, I actually found a few things.
The ambiance is indeed impeccable, located inside Citraland Gama City. The decoration is quite grand, looking like the kind of place suitable for a family to Nongkrong or for friends to gather[2]. The service is also on point; the waiters were quick and had a friendly attitude, which deserves a thumbs up.
We ordered the half-and-half pot. The Chicken Collagen Soup[3] is truly Mantap! The milky white broth bubbled with steam, and having a bowl first felt like my whole stomach was healed. But! That mala spicy pot was a bit hard to describe... It only had a dry spiciness, with the numbing and fragrant elements barely there[4]. I feel like the chef might have added a bit too many dried chilies 😂. I didn't dare to try their heavily promoted Soup Lala Tang[5] from their IG this time. Girls who've tried it, can you share in the comments?
Alright, now let's talk about the things that made me frown. The price is really not cheap. For two adults and one child, we spent almost 800,000 IDR without ordering any major dishes[6]. And honestly, the portion size of the meat felt a bit unworthy of the price; it wasn't very satisfying[7]. The most Anjay move was, when we wanted an extra cup to share a drink, the waiter cheerfully said "cuma gelas kok," but when we got the bill, we saw a charge of 10,000 IDR for one cup[8]?! When we argued with the cashier, they just gave a cold "well, it’s the rule"... Fine, you have your big rules, I'll remember that.
Tips to Avoid the Traps, You're Welcome!
Complaints aside, I've still summarized a few practical tips for the girls who want to go and Chill:
- 1. Soup Base Picks: The Collagen Chicken Soup is the GOAT, but be cautious with the mala spicy pot! I heard that the waiter Rendy and the cashier Kartika are great at giving recommendations[9], so you can grab them and ask how to order for the best value.
- 2. Hidden Perk: Don't rush to leave after eating; there's free ice cream and fruit[10]. At least you can get some of your money's worth back.
- 3. The Cup Assassin: Don't ever ask for extra cups! If you absolutely have to, just use your own teacup, or a red bill will be gone just like that.
- 4. Book in Advance: It seems they love to host events like New Year's countdowns[11]. If you plan to go, it's best to call and book a table in advance to avoid a wasted trip.
- Rich, creamy collagen chicken soup is pure comfort. A must-order at this top-rated hotpot spot [1].
- Score free ice cream and fruit post-meal. It basically pays for itself—a huge win for deal hunters [2].
- The grand decor in Citraland Gama City makes it a perfect spot for family Nongkrong or friend gatherings [3].
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