Flavor Mantap, Service Anjay, I'm obsessed with this Palembang bakery
qponx
2026-03-06
Craving amazing bread in Palembang? Brasserie Bakery is famous for its incredibly soft, fluffy, and affordable baked goods, from classic breads to popular Swiss Rolls. The aroma alone is worth the trip! But there's a major catch: the service is notoriously bad. This article gives you the full scoop on what to order and a "survival guide" to navigate the frustrating customer service, ensuring you leave with delicious bread and your sanity intact.
Friends, who can relate? Wanting to buy some bread for the next morning in Palembang should be such a Chill affair, but I ended up getting so mad at the staff in this shop that it hurt my soul! 🤯
I'm talking about the famous Brasserie Bakery in Palembang, which everyone knows—the go-to spot for locals. The bread is truly delicious, but the service is a real disaster.
🍞 The Bread is Amazing, and the Value is Insane
The moment I walked in, the aroma of bread just blew me away. The shelves were piled high, with freshly baked ones still warm. The prices are also super reasonable, with many basic items costing only 8-9k Rupiah each. Amazing value for money.
I went straight for a few items recommended by long-time fans: Roti Kulit Nangka and Roti Long Jhon[1]. They felt so soft and fluffy in my hand, and the sweetness was just right—not at all like those flashy, sickeningly sweet types, just simply delicious[2]. And that Rye Cheese Bread[3], cheese lovers, you have to get this!
Their Swiss Roll[4] is also quite famous, with so many flavors it's hard to choose—they have everything from chocolate cheese, pandan, to taro. It's very presentable as a gift or to share with family and friends.
🫠 Okay, praises are over, now it's time to rant
Alright, I've covered the good points, but the bad ones are just as painful. First off, I'd advise you to be cautious with their desserts and ice cream cakes. A friend mentioned the texture is a bit too rich[5], and the shelf life is very short, so you have to eat them quickly after buying.
But the absolute worst part is the service! Anjay! At the branch I visited, the staff had a sour face the entire time, were unresponsive when I asked a question, as if I owed them a million bucks. The service level is worlds apart from their branch in the mall[6].
✍️ Survival Guide | A Must-Read Before You Go
To help everyone enjoy their bread in peace, I've tearfully put together this guide for you:
All in all, if you're a true bread lover who can tolerate anything for that soft, fragrant bite, then go for it. If you're going for the service and experience, I'd advise you to think twice. Have any of you been to Brasserie? Come to the comments section to rant with me or share your recommendations! 👇
- Service Attitude is a Gamble: The service at this branch is a disaster zone, so be mentally prepared and don't let it ruin your bread-buying mood. Just think of it as experiencing a Palembang specialty (not).
- Ask About the Boxing Policy: A fan complained that because of the quantity and type of bread they bought, the staff refused to give them a box and an argument broke out[7]. If you're buying a lot, it's best to ask about the packaging rules first.
- Don't Wait Around for Price Tags: Many of the breads don't have price or name labels[8], which makes choosing a bit confusing. If you see something you like, just grab a staff member and ask (if they're willing to answer you...).
- Entrance Environment: There are often beggars at the entrance[9], so be a little careful when entering and exiting, as it might affect your experience a bit.
- The aroma of bread hits you instantly—fresh, warm, and pure bliss. A true Lokal institution for a reason.
- Roti Kulit Nangka & Roti Long Jhon are soft, chewy, and perfectly sweet—not fake or cloying. Simply delicious [1][2].
- Dizzying Swiss Roll flavors: Chocolate Cheese, Pandan, Taro... An impressive gift to bring home [3].
Similar Articles
This no-dine-in Pizza Hut is actually tastier than a proper restaurant?
Can a no-dine-in Pizza Hut actually serve better pizza than a full restaurant? This article reviews a Pizza Hut Delivery (PHD) outlet, a spot designed purely for takeout. Discover why its pizza is praised for being crispier and more generous with toppings. From the solo-friendly "My Box" to the party-starting "L1MO Pizza," it’s all about the food, not the ambiance. Get the full scoop, including a warning about inconsistent service and pro tips for scoring the best deals.
This 7k fishcake shop in Palembang is Anjay hot, but Lokals have been eating here since high school
Discover a legendary Palembang fishcake shop that's been a local favorite since high school. For just 7,000 IDR, you can try the signature "Model Telur"—a savory fishcake with a whole hard-boiled egg hidden inside, swimming in a rich broth. While the tiny, hot, and crowded space isn't for leisurely dining, the authentic taste and nostalgic atmosphere make it an unmissable, quick-and-delicious experience. It's a true taste of local life, flaws and all.
Sanitary pads in the restroom, phone stands on the tables… This Palembang Cafe is on another level
Discover Days Cafe in Palembang, a spot that takes service to the next level! It's not just the Instagrammable decor that draws crowds; this cafe wows with thoughtful details like phone stands at every table and emergency sanitary pads in the restroom. While the food, like the must-try Casava Balado, is satisfying, be prepared for mid-to-high prices and potential crowds. This article gives you the full scoop on what to order and the essential tips for visiting.
I'd give this Japanese spot in Palembang a 4.9, docking 0.1 for the BGM
Discover why Sushi Hiro in Palembang's Icon Mall earns rave reviews! This spot is celebrated for its incredibly fresh sushi, creative rolls, and a must-try creamy udon series. With a modern and comfortable vibe, it's perfect for dates or hanging out with friends. The food is top-notch, but there's a quirky catch: the repetitive background music. Learn about their great weekday promotions and see if the legendary "Stairway to Happiness" is worth the hype (and the looped BGM).