Google 4.8 Stars, But The Service Sucks? I Really Love and Hate This Jakarta Rooftop
qponx
2026-01-25
Discover Lucy In The Sky, a Jakarta rooftop bar that's both incredible and infuriating. While it offers stunning city views and surprisingly delicious Indonesian food, the service is a true test of patience. The atmosphere is perfect for a chill night out, but the slow, chaotic service can be a deal-breaker. This review breaks down how to enjoy the amazing ambiance and must-try dishes while avoiding the frustration, so you can decide if it's worth the visit.
Honestly, if a place's service makes you so mad you want to flip a table, it better have something else going for it. This place, Lucy In The Sky on the top floor of Senayan Park, Jakarta... Anjay, it's exactly that kind of place that gives you mixed feelings.
The atmosphere is truly unbeatable. You have to pass through a somewhat noisy arcade (Timezone) on the mall's top floor to find the entrance[1], which really gives it a 'light at the end of the tunnel' kind of vibe. It's a semi-open space, surrounded by greenery, with a panoramic view of the city's nightscape. Coming here with friends in the evening to Nongkrong and feel the breeze is really Chill. The live music is also top-notch, but it's so loud you basically have to shout to talk[2]. Girls who want to have a heart-to-heart should choose carefully.
I thought it was just a bar you go to for the ambiance, but the food was a huge surprise! Definitely don't just order drinks; their Indonesian food is seriously Mantap! That smoked beef fried rice (Nasi Goreng Sei Sapi)[3], the smoky flavor and 'wok hei' are incredible, and the spiciness is just right. The oxtail soup (Sop Buntut) was also surprisingly delicious. The meat was cooked until it was super tender, and the broth was rich. If you're with a big group, just go for the huge sharing platter (Lucy Platter)[4]; the value is pretty decent. But the Western food is more of a hit-or-miss. The pasta I had was a bit too salty[5], so assess the risk of ordering blindly for yourselves, haha.
A Word of Warning! Back to the main point
OK, enough with the praise, it's time for some criticism. The service here can truly ruin your whole day. Slow is my only word for it—chaotic and unapologetic[6]. Getting a waiter's attention is harder than climbing to heaven. Waiting two hours for an incomplete order is standard procedure. Before you go, please chant to yourself three times,"I am here for spiritual cultivation," otherwise you might actually get a heart attack from the anger.
【Pro's Guide to Avoiding the Pitfalls】
Want to experience it without getting mad? Here's my super-detailed guide, you're welcome:
- 1. Keep your cool: I'll say it again, lower your expectations for the service to below zero. Don't go when you're starving; you'll go crazy.
- 2. Book in advance: If you don't want to be turned away, you MUST! BOOK! IN! ADVANCE! Walk-ins basically only get a 2-hour dining time. Want to extend? Sorry, you might have to meet a minimum spend of 1.6 million Indonesian Rupiah[7].
- 3. Order smart: Go straight for the Indonesian dishes. You can't go wrong with the oxtail soup and fried rice. Be cautious with the Western food and Pizza.
- 4. Mind the time: They stop serving coffee and tea after 9 PM, so if you want a hot drink, go earlier[8].
- 5. Photo spots: The outdoor area only opens after 6 PM. The spots by the window at sunset are the most photogenic. Remember to grab them early
- Nasi Goreng Sei Sapi[1] (wok hei!), Sop Buntut (tender, rich broth) – Anjay-delicious Indonesian food!
- Hidden via noisy arcade, the semi-open-air rooftop[2] has lush greenery, stunning city night views. Perfect for Nongkrong, super Chill.
- Grumpy service? Worth it! The gorgeous night view & surprising Indonesian food[3] for a complex Jakarta night.
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