Why is this 4.8-star Batam spot getting slammed online for its terrible service?
qponx
2026-03-06
Why is a 4.8-star Batam spot getting slammed online? This restaurant, famous for its authentic Jakarta lamb fried rice, is a total paradox. While the food—from the massive Nasi Goreng Kambing to tender satay—is undeniably delicious, the article reveals the shocking truth behind the high rating: terrible service, long waits, and a dusty dining area. Discover if the incredible flavors are worth the frustrating experience and get some essential survival tips before you brave a visit.
Friends, who gets it?! Drawn by the famous Kebon Sirih lamb fried rice from Jakarta, I made a special trip to check out this branch in Batam. The high 4.8 score on Google got my hopes way up, but the result… I almost fainted from hunger at the door. 🫠
The food is seriously delicious, but the ambiance and service... are hard to put into words
First, let's talk about the food, otherwise, I would have waited for almost an hour for nothing[1]!
When the signature Nasi Goreng Kambing[2] was served, the aroma instantly brought me back to life! The portion was huge, the rice was fragrant, glistening with oil, and had a hint of sweetness. They were super generous with the lamb, and it was prepared very well, with no gamey taste at all, and incredibly tender. Mantap！👍
My companion's Sate Kambing[3] was also a heavy hitter. The meat chunks were massive, a portion of 8 skewers costs around 55k Indonesian Rupiah, grilled to perfection, and the meat was tender and juicy. And then there's the Gulai Kambing[4], the broth was so thick you could barely stir it, and gnawing on the large, bone-in chunks of lamb was incredibly satisfying. A must-try for fans of rich flavors.
But! Let's get back to the ambiance. Although the first-floor dining area is spacious, there's no air conditioning, only fans, the tables were covered in a layer of dust, and a few flies were passionately Nongkrong by your plate. The experience... Anjay... 💀
Is the 4.8 score fake? The waiters act like they're 'above everyone else'
I have to be honest, the service at this place is one of the most ridiculous I've ever encountered in Indonesia. Not only is it slow, but they also blatantly treat customers differently based on their appearance. I watched with my own eyes as a family who arrived after me in a car got their menus, while I was still being ignored[5]. I'm so grateful!
Also, the flavor seems to be inconsistent. My friend said the fried rice was too sweet the last time they came[6], so it seems the quality depends entirely on the chef's mood. Oh, by the way, be careful with the snacks (kerupuk) on the table. Some friends mentioned that the price they were charged didn't match the listed price, so remember to double-check your bill when you pay.
Survival Guide, take it, you're welcome!
If you're dead set on trying this lamb, please accept my advice, born from a painful experience:
So, for the sake of this delicious food, are you willing to put up with this 'god-like' service? Let's chat in the comments! 👇
- Manage your expectations: Assume the wait time is at least 1 hour. Don't come when you're starving, or you'll genuinely get cranky.
- For some peace and quiet: Head straight to the second floor! They have private rooms with air conditioning[7], perfect for gatherings or if you just want a quiet meal. At least there are no flies, and it's more private.
- Halal-friendly: The restaurant is Halal certified[8], so Muslim friends can visit without worry.
- Convenient parking: There are plenty of parking spots right out front, so you don't have to worry about that.
- Signature Nasi Goreng Kambing is packed with tender lamb, zero gaminess. The aroma is soul-snatching! [1]
- Sate Kambing has huge, juicy, perfectly grilled meat chunks. 8 skewers for ~55k IDR is a total steal. [2]
- Gulai Kambing: super thick broth, huge satisfying bone-in lamb. A must for fans of intense, rich flavors! [3]
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