4.9 Stars on Google, But Trashed Service? I Tried This Viral Gelato in Makassar For You
qponx
2026-03-06
Lucé Gelato in Makassar is a viral sensation with a 4.9 Google rating, but what's the deal with the bad service complaints? This spot is celebrated for its authentic Italian gelato, featuring a super creamy texture and must-try flavors like the exclusive Losari Passion. While the ambiance is perfect for your Instagram feed, the service might not be as picture-perfect. Get the lowdown on this controversial spot and see if the amazing gelato is worth the gamble.
Before coming to Makassar, my lokal friend was hyping up this place, Lucé Gelato, like crazy, calling it the "light of Makassar." I looked it up, and wow, a 4.9 rating on Google with over 3500+ reviews[1], that's quite a scene... But the vibe in the comment section was wild; people praising it to the heavens were arguing with those complaining about the bad service. Anjay, I just had to go check it out for myself!
As soon as I walked in, the ambiance was definitely photogenic; every shot is Instagram-worthy[2], and it's a really comfy spot if you want to sit down and chill for a while. However, I heard that some branches don't have large dining areas, just a few small tables, so for you girls who want to sit down, take photos, and Nongkrong, you might have to get lucky.
Now for the main event, the gelato! Their main thing is #RealItalianGelato[3]; they use solid ingredients, and the texture is super rich and creamy, not like those other flashy kinds that melt into water in a second[4]. I saw the staff using real vanilla bean powder with my own eyes—that's some sincere effort, Mantap! There are so many flavors it's hard to choose, but luckily, you can try them before you decide. I just randomly picked a few:
Okay, now let's talk about the service that everyone complains about. I didn't go during peak hours, so it was fine. But I could definitely feel that the staff was a bit flustered and disorganized. As for their facial expressions... emmm... it's hard to describe. Some reviews mentioned staff rolling their eyes at customers, so everyone should be mentally prepared for that[5]. I guess the experience would probably nosedive when it gets crowded.
- Losari Passion[6]: Makassar exclusive! It has a passion fruit base, sweet and sour, and super refreshing. One bite feels like the sunshine at 8 degrees south latitude!
- Cheesecake Gelato[7]: A must-try for cheesecake lovers! Whether it's the strawberry or blueberry cheesecake flavor, they're all incredibly rich, and you can even taste the texture of the cookie crumbs, giving it a full-bodied, layered experience.
Tips to Avoid Pitfalls & Ordering Guide, You're Welcome!
- Price: A medium cup (2 flavors) is about 36k Indonesian Rupiah[8], so the value for money is decent.
- Ordering Process: First, go to the cashier to pay, choose your cup size (medium for 2 scoops / large for 3 scoops), and then go to the gelato counter to pick your flavors. You can choose a cup or a cone[9].
- Free Samples: Don't be shy, just confidently tell the staff you want to 'coba' (try) and sample all the ones you're interested in before deciding!
- Takeaway: For takeaways, they'll give you an ice pack, which is very thoughtful.
- Best Time for Photos: For you girls who want to sit down and take some nice photos, try to avoid the peak hours on weekend afternoons, or you really might not get a seat.
- 4.9 on Google, 3500+ reviews[1]! We had to investigate the local hype for the "Light of Makassar" ice cream shop.
- The Makassar-exclusive Losari Passion is tangy passion fruit that tastes like sunshine. Love at first bite[2]!
- Cheese heads, go! Both Strawberry and Blueberry Cheesecake flavors are ultra-rich with cookie crumble for amazing texture[3]
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