4.9 stars on Google, but the therapist asked me to strip with the curtain open? I'm done with this place in Tangerang.
qponx
2026-02-25
Tempted by the 4.9-star rating of Nine Family Reflexology in Tangerang? This review uncovers the "blind box" reality of this popular spot. While offering great prices and some truly master therapists, the experience can be a gamble due to inconsistent skills and shocking privacy issues. The facilities are dated, but a great massage is possible. Get the unfiltered truth and essential tips on how to avoid a bad experience and make the most of your visit.
Girls in Tangerang, take my advice! Recently, drawn by the reputation of its Olympic champion owner and its high Google rating of 4.9, I checked out this massage place in Gading Serpong that's been popular for 11 years, Nine Family Reflexology. The result… Anjay! I almost died of social embarrassment on the spot!
As soon as I went upstairs, the therapist calmly pointed to a bed right in the middle of the main hall, completely without a curtain, and told me to lie down. I was like ??? 🤯 at that moment. After my strong protest, they finally moved me to a cubicle in the corner with a curtain. But then, she casually pulled the curtain, leaving a huge gap, and told me to get undressed…[1] I was so done! Is privacy protection even a real thing here?
The Experience is Like Opening a Blind Box, Sometimes Mantap, Sometimes Anjay
Luckily, I'm thick-skinned and insisted on pulling the curtain properly myself before starting. This time, I chose their signature foot massage (Reflexology)[2]. Honestly, the skill of the therapists is like opening a blind box—extremely inconsistent.
If you're lucky, you might get a master like Mrs Sari, who's highly recommended in the reviews[3]. She finds the pressure points accurately, the pressure is just right, and after the massage, you feel completely revived. It's absolutely Mantap! 👍 But if you're unlucky… my friend once got a therapist with long fingernails[4], and the whole time it felt less like a massage and more like scraping. The pressure was also inconsistent, sometimes light and sometimes heavy, and the overall experience just plummeted.
But to be fair, their Sports Massage[5] is actually pretty good. It specifically targets muscle strains and recovery, which many places don't offer. Getting one after a workout is really effective.
The Price is Great, But the Ambiance...
The prices are really competitive; in the Gading Serpong area, where competition is insane, the value for money is considered high[6]. But don't have high expectations for the environment. The facilities are clearly a bit dated, there's clutter piled up in the hallway, and the room lighting is dim. I even smelled a faint scent of smoke…[7] If you're someone who's looking for a five-star hotel spa environment, this place might disappoint you.
A Veteran Fan's Heartfelt Guide!
Okay, complaints aside, for those of you who want to try it but are afraid of a bad experience, here's a guide to avoid the pitfalls:
- ✅ Always request a specific therapist! When booking or upon arrival, directly ask for Mrs Sari or another therapist you've heard good reviews about[8]. Never go with a random one! Otherwise, your experience will be a total gamble.
- ✅ Defend your own privacy! Before changing, make sure to check if the curtain is properly closed yourself. Don't be shy to speak up, it's important!
- ✅ Dress code suggestion: It's recommended to wear wide-leg or loose pants[9], because the foot washing area is out front, and it would be awkward in tight pants.
- ✅ Money-saving Tips: You get a free cup of ginger tea after the massage[10], which is nice and warming. You can also check out their loyalty card program from Monday to Thursday; collect enough points and you can redeem a free massage[11].
- ✅ Perk for the lazy: If you don't want to go out, they also offer a Home Service[12], so you can just Nongkrong at home and wait for the therapist to arrive
- Came for the Olympic champ owner & 4.9 Google score. The experience is a wild ride from Mantap to Anjay. Love the chaotic contrast!
- Their Sports Massage[1] is a rare gem for muscle strain & recovery. Perfect post-workout—what a score!
- In the packed GS massage scene, their value is amazing[2]. Great price, but basic decor. Love the high-low mix
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